Privacy Policy for Pintu Merah Event Tickets Website

  1. Introduction

1.1. Pintu Merah respects your privacy and is committed to protecting your personal data.

1.2. This Privacy Policy explains how we collect, use, and disclose personal data in connection with our event ticket sales.

1.3. By using Pintu Merah’s website or purchasing a ticket, you agree to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.

  1. Personal Data We Collect

2.1. We collect personal data when you create an account, purchase a ticket, or contact us for support.

2.2. Personal data we collect may include:

  • Name
  • Phone number
  • Address
  • Payment information processed by Billplz payment gateway

2.3. We use Google Analytics to track user data, including IP address, location, and user behavior on our website.

  1. Use of Personal Data

3.1. We use personal data to:

  • Process and fulfill ticket orders
  • Provide customer support
  • Improve our website and user experience
  • Comply with legal obligations

3.2. We may disclose personal data to third-party service providers, such as the Billplz payment gateway, who process personal data on our behalf.

  1. PDPA Malaysian

4.1. Personal data provided by users will be subject to the Malaysian Personal Data Protection Act (PDPA).

4.2. Pintu Merah will collect and process personal data in accordance with the PDPA and this Privacy Policy.

  1. User Rights

5.1. Users have the right to:

  • Request access to their personal data
  • Request correction of their personal data
  • Request deletion of their personal data
  • Object to the processing of their personal data
  • Request a copy of their personal data in a structured, machine-readable format

5.2. Users can update their personal information through our membership portal.

5.3. Users can delete their account upon request by contacting us here.

  1. Security

6.1. Pintu Merah takes reasonable and appropriate measures to protect personal data from unauthorized access, disclosure, alteration, and destruction.

6.2. We restrict access to personal data to employees and contractors who need to know the information to perform their job functions.

  1. Changes to Privacy Policy

7.1. Pintu Merah reserves the right to modify this Privacy Policy at any time without notice.

7.2. Any changes to this Privacy Policy will be effective immediately upon posting on Pintu Merah’s website.

7.3. By continuing to use Pintu Merah’s website or purchasing a ticket after any changes to this Privacy Policy, you agree to be bound by the revised Privacy Policy.